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Five practices, one delivery model

Depth in each discipline, and a single point of accountability across all of them. Most of the problems we are called about turn out to sit between two of these — which is precisely why we run them together.

How we engage

Three shapes of engagement

Every one of them starts with something that has a scope, a date and a deliverable.

Assessment

Two to four weeks, fixed scope, fixed fee. Findings document and a costed roadmap, yours to keep whether or not you use us to deliver it.

Project

Defined outcome, defined date. Our team, our accountability, your systems — with documentation and runbooks as deliverables.

Managed

We run it. Named engineers who know your estate, agreed response times, monthly reporting and a standing quarterly review.

How delivery runs

The same four phases, whichever practice you start with

  1. Assess

    Interviews, inventory, candidates scored on value and feasibility. Findings plus a costed roadmap.

    2–4 weeks
  2. Prove

    One use case, real data, success criteria agreed before we start.

    4–8 weeks
  3. Productionise

    Security review, integration, monitoring, documentation, training.

    8–16 weeks
  4. Operate

    Managed support with named engineers, or a clean handover with runbooks.

    Ongoing

Next step

Not sure which practice you need?

That is usually a sign the problem crosses two of them. Thirty minutes with an engineer will tell you.